Our Management Team
Founder, Chief Executive Officer
Kimberly D. Hendren is the founder and CEO of CC Holdings, Inc., a woman-owned restaurant group headquartered in Indianapolis, Indiana.
Founded in 1992 with a single coffee bar, CC Holdings has expanded its operations to encompass 28 restaurant locations throughout the Indianapolis and Cincinnati markets. Its brands include Copper Moon World Cafés, Coffee Zon Cafés, Nature’s Table Cafés, Au Bon Pain Cafés and Granite City Food & Brewery. CC Holdings is a certified DBE/WBE in the City of Indianapolis and the State of Indiana.
Kim’s 25-plus years of retail business development and management experience includes work as a senior team member for Plasa Dairy, S.A. de C.V. in Mexico. This vertically integrated company was a startup in the late 1980s as a result of the United States Dairy buyout program. Responsible for retail growth, development and operations, Kim expanded the company’s presence to include 62 retail outlets spanning from the U.S. border city of Ciudad Acuna, Mexico, to Monterrey and Chihuahua within the span of five years. At the time of its sale to a Coca-Cola subsidiary, the company consisted of a 2,000 acre farm, a 30,000 square foot manufacturing plant, 62 retail outlets, and more than 800 employees.
Kim is also the majority owner and CEO of University Properties, LLC, which owns and operates more than 400 student housing units surrounding Indiana University in Bloomington, Indiana.
Kim is an active member of the Indianapolis Chapter of the National Association of Women Business Owners (NAWBO) and the Women’s President Organization. She currently serves as a board member for Cancer Support Community of Central Indiana and is an Advisory Board member for The Chef’s Academy at Harrison College.
Kim was a panelist in the 2013 Trailblazers panel for NAWBO-Indianapolis—a panel discussion with successful women business owners and community leaders. In both 2006, 2010 and 2017, Kim was nominated for the NAWBO-Indianapolis Woman Business Owner of the Year Award and, in 2009, was recognized with a nomination for the Starkey Entrepreneurial Women Award. She was selected by the Indianapolis Business Journal in 2003 as a “Forty under 40” awardee, which recognizes individuals in the local community who have made significant achievements in their area of business.
In 2011 and in 2015, CC Holdings was nominated for “Indiana Companies to Watch,” a designation by the Indiana Economic Development Corporation recognizing Indiana’s fast-growth, privately held businesses. Kim is a past member of the Entrepreneurs Organization (EO), an international organization for business development, and a prior board member for Indiana University’s National Center for Excellence in Women’s Health.
Kim is a graduate of Indiana University.
Vice President of IT
Paul has 20+ years of experience in Information Technology (IT) Department Management, Project Management, Software Implementations and Pre-Sales Support in Retail, Quick-Service Restaurant and Supply Chain Applications. A very dedicated, self-motivated, professional…Mr. Inferrera is team oriented with highly-developed technical skills. He is called upon for his ability to manage highly complex projects with time/cost sensitivity for deliverables.
Chief Development Officer
Jon has worked in multiple capacities with CC Holdings since the company’s inception in 1992. Taking on new challenges through the years to address various business needs as they arose, Jon has assisted in CC Holdings’ growth from a single location into multiple brands, locations and states. As Chief Development Officer, he is responsible for expanding the footprint of CC Holdings and its brands throughout the Midwest—leading the search for potential locations and the buildout of new cafés.
Jon’s 34-plus years of retail business development and management experience includes work as a senior team member for Plasa Dairy, S.A. de C.V. in Mexico. This vertically-integrated company was a startup in the late 1980s as a result of the United States Dairy buyout program. Responsible for retail growth, Jon helped to expand the company’s presence to include 62 retail outlets from the U.S. border city of Ciudad Acuna, Mexico, to Monterrey and Chihuahua within the span of five years. Additionally, he worked as sales manager for two local distributors in the building industry during the 1990s.
Jon is an active board member in EO (Entrepreneur’s Organization), the YMCA, and Indy Runners. He spends time climbing mountains with his son and running ultra marathons. Jon is a graduate of Indiana University in Bloomington, Indiana.
Chief Operating Officer
Brad’s restaurant experience began in 2000 when he joined Aver’s Gourmet Pizza, a locally-owned restaurant with multiple locations in Bloomington, Indiana. Promoted to General Manager after three years, he oversaw restaurant operations until he joined CC Holdings in March of 2008.
With an initial role of General Manager-in-Training for CC Holdings’ coffee shops at the old Indianapolis Airport, Brad became the General Manager responsible for two new Copper Moon Coffee cafés when CC Holdings moved operations to the new Indianapolis International Airport in November of that year.
Brad became CC Holdings’ Area Director for Indianapolis in 2010 and helped open a new brand, Granite City Food & Brewery, at the new Indianapolis International Airport. As Area Director, his responsibilities expanded to include oversight of Coffee Zon locations inside Eli Lilly and Company and at the Indiana Government Center. Serving as the company’s only Indianapolis Area Director from 2010 to 2015, Brad worked directly with CC Holdings’ store general managers to ensure smooth operations and profitability for all of the company’s local restaurants.
Brad’s systems’ experience, financial acumen, and industry knowledge continued to improve and streamline operations for the company, leading to his role as Director of Operations in early 2018. A proven operator recognized for his leadership and financial excellence, Brad advanced to become Chief Operating Officer in mid-2019, where he looks forward to helping lead CC Holdings to the next level in food retailing.
Brad holds a Bachelor’s degree in Public Affairs from Indiana University, Bloomington, Indiana.
Area Director, Cincinnati and Louisville
Cory is CC Holdings area director responsible for the company’s stores in Cincinnati, Ohio. He joined the company after a 20-year relationship with Penn Station East Coast Subs, a franchisor of 300+ east coast-style sub sandwich restaurants in 14 states. There, he developed training programs, conducted training sessions for new franchisees and GM’s, produced video promotions and evaluated store performances.
Area Director, Indianapolis
Having begun her career path as a teenager in New York, Elaine moved to Indiana where she’s been a resident for the last 11 years. With the opportunity to contribute at CC Holdings, she has taken advantage of the opportunity to develop and grow as a manager. Elaine now serves as an Area Director for Indianapolis. Focused on the continued growth of her district, she works to build strong relationships and to provide ongoing mentoring and training for her team.
As a married mother of four boys, Elaine is very committed to helping her sons become successful, productive citizens in life. She looks forward to the ongoing challenges at CCHoldings, as well as eventual retirement from the company in the very distant future.
Carrie joined CC Holdings in 2006 as Accountant and now serves as the company’s Assistant Controller. Her responsibilities include all corporate and financial operations, including accounting, financial planning, analysis, and risk management, as well as IT and purchasing.
With financial expertise in small business financing, Carrie previously gained experience in financial reporting, tax preparation, budgeting, annual reporting, and financial analysis while an accountant at a competitive restaurant company. Her prior experience was in public accounting. Carrie graduated from Indiana University with a BS in 1996.
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