Kimberly D. Hendren is the founder and CEO of CC Holdings, Inc., a woman-owned restaurant group headquartered in Indianapolis, Indiana.
Founded in 1992 with a single coffee bar, CC Holdings has expanded its operations to encompass 24 restaurant locations throughout the Indianapolis and Cincinnati, Ohio, markets. Its brands include Copper Moon World Cafés, Coffee Zon Cafés, Nature's Table Cafés, Au Bon Pain Cafés and Granite City Food & Brewery. CC Holdings is a certified DBE/WBE in the City of Indianapolis and the State of Indiana.
Kim's 25-plus years of retail business development and management experience includes work as a senior team member for Plaza Dairy, S.A. de C.V. in Mexico. This vertically-integrated company was a startup in the late 1980s as a result of the United States Dairy buyout program. Responsible for retail growth, development and operations, Kim expanded the company's presence to include 62 retail outlets spanning from the U.S. border city of Cuidad Acuna to Mexico City within the span of five years. At the time of its sale to a Coca-Cola subsidiary, the company consisted of a 2,000 acre farm, a 30,000 square foot manufacturing plant, 62 retail outlets, and more than 800 employees.
Kim is also the majority owner and CEO of Varsity Villas Investment Group, LLC, and Brownstone Investment Group, LLC, which owns and operates more than 400 student housing units surrounding Indiana University in Bloomington, Indiana.
Kim is an active member of the Indianapolis Chapter of the National Association of Women Business Owners (NAWBO). She currently serves as a board member for Cancer Support Community of Central Indiana and is an Advisory Board member for The Chef’s Academy at Harrison College.
Kim was a panelist in the 2013 Trailblazers panel for NAWBO-Indianapolis—a panel discussion with successful women business owners and community leaders. In both 2006 and 2010, Kim was nominated for the NAWBO-Indianapolis Woman Business Owner of the Year Award and, in 2009, was recognized with a nomination for the Starkey Entrepreneurial Women Award. She was selected by the Indianapolis Business Journal in 2003 as a “Forty under 40” awardee, which recognizes individuals in the local community who have made significant achievements in their area of business.
In 2011 and in 2015, CC Holdings was nominated for “Indiana Companies to Watch,” a designation by the Indiana Economic Development Corporation recognizing Indiana's fast-growth, privately held businesses. Kim is a past member of the Entrepreneurs Organization (EO), an international organization for business development and a prior board member for Indiana University’s National Center for Excellence in Women’s Health.
Kim is a graduate of Indiana University.
Andy Soursos - Mr. Soursos joined CC Holdings in August 2013, in the position of COO, Chief Operations Officer. Mr. Soursos' career has been primarily with the Au Bon Pain franchise. Andy started with Au Bon Pain in 1988 and served as an Area Director until 1998 managing 15 cafes encompassing 3 states: Illinois, Minnesota and Ohio. In 1998 he was promoted to the Regional Vice President position with over 50 cafes in the Chicago, Minneapolis, Ohio and Pittsburgh markets under his direct management.
In 2005 when Au Bon Pain launched a campaign for a national franchising program, Mr. Soursos moved to the franchise side of the company. In his former position as the Vice President of Franchising, Andy directed over 100 points of business in the Domestic community.
Mr. Soursos' primary responsibilities are to protect the brand through quality operations, franchise compliance and the financial health of the company and the Franchise operated locations. During his tenure at Au Bon Pain
Mr. Soursos implemented Quality Service Control (QSC) audits on all Franchise Operations, implemented quarterly marketing webinars, and introduced a structured business planning session with the Franchisees.
Prior to Au Bon Pain, Mr. Soursos worked as a multi-unit restaurant manager as well as at an accounting firm. Mr. Soursos served on his Church's board of directors (1990-1995) and coached girl's high school basketball for over 15 years. He earned his B.A. in Business (Management) as well as a minor in Accounting from Northeastern Illinois University in 1983. Mr. Soursos resides with his family in Schaumburg, Illinois.
Vice President of IT
Paul has 20+ years of experience in Information technology (IT) Department Management, Project Management, Software Implementations and Pre-Sales Support in Retail, Quick-Service Restaurant and Supply Chain Applications. A very dedicated, self-motivated, professional…Mr. Inferrera is team oriented with highly-developed technical skills. He is called upon for his ability to manage highly complex projects with time/cost sensitivity for deliverables.
Ms. Stock joined CC Holdings in 2006. As Accountant Ms. Stock's responsibilities include all Corporate and Financial Operations, including Accounting, Financial Planning, Analysis, and Risk Management, as well as IT and Purchasing. Her financial expertise is in small business financing. Previously she gained experience in financial reporting, tax preparation, budgeting, annual reporting, and financial analysis during her position as Accountant at a competitive restaurant Company. Her prior experience is in public accounting. Carrie graduated from Indiana University with a B.S. in 1996.
Erika Paul, CPA
Erika joined CC Holdings in 2015. Prior to CC Holdings, she was a manager in the Investment Finance group at an institutional money manager in the Indianapolis area. During that time, she worked primarily on special projects related to the accounting and reporting needs of the company. Erika also has experience in commercial real estate including market analysis, lease negotiation, and real estate-specific financial ratios. Some of her strengths include project management and process improvements in addition to technical accounting skills. Erika is a CPA with a degree in Accounting from Ball State University.
Area Director, Indianapolis
Mr. Hoke joined CC Holdings in 2007. Prior to CC Holdings Brad was an Area Manager for a local pizza chain. Brad is involved in all facets of operations as an Area Director. His systems experience, financial acumen, and industry knowledge has resulted in improved operations. During his time with CC Holdings he has developed a reputation for mentoring and coaching individuals toward personal development and growth within the organization. He was twice recognized for both leadership and financial excellence. Brad is a proven operator with the experience necessary to help lead CC Holdings to the next level in food retailing. Mr. Hoke has a BS from Indiana University.
Area Director, Cincinnati
Cory is our latest AD to come on board after a 20-year relationship with Penn Station East Coast Subs, where he developed training programs, conducted training sessions for new franchisees and GM's, produced video and evaluate store performances. Penn Station, franchisor of 300+ Franchised and Corporately Owned East Coast Style Sub Sandwich Restaurants in 14 states.
Area Director, Indianapolis
Mr. Crandall started with CC Holdings in June of 2011. Previously, Brett was a GM at a local establishment in the Indianapolis area and has enjoyed working within the hospitality industry. Brett is involved in every concept CC Holdings operates inside the airport. He works carefully with staff to create a positive experience for the almost 8 million passengers that travel in and out of IND. His focus on team building and solid, practical concepts lead to increased success for the group.